Terms of Service

Welcome to the website and member services of TENET-O CO., LTD. ("we"). By using this website or the member area, you agree to these terms. This English version is provided for convenience. If it differs from the Traditional Chinese version, the Traditional Chinese version prevails.

1. Services

• This website describes our software development, website building and maintenance services, and provides a contact form.
• The member area is for the contacts our clients designate (payers and approvers). They can see their company's contracts, pricing, invoices and payment status, and pay online.
• The scope, schedule, fees, warranties, intellectual property and termination of the software services we provide are governed by the separate written contract signed with each client. Where these terms and a contract differ, the contract prevails.

2. Member accounts

• Members sign in with their LINE account; there is no separate password.
• Membership is enabled by us as designated by the client (linked to the client company and a role); visitors cannot register as members themselves.
• Please keep your LINE account secure and tell us immediately if it is misused. We may suspend a member's access if we detect unusual activity.

3. Fees and payment

• Fees are calculated under each contract. Contract amounts exclude tax; 5% business tax is added.
• Starting prices and billing models for each service are listed on the Pricing page of this website.
• We issue invoices under the contract, stating the amount, due date and payment methods.
• Payment methods include credit card, ATM transfer and bank transfer; online methods are as offered on the payment page, and some have a per-transaction limit.
• Payment results are determined by the notification we receive from the payment provider.
• Late payments bear default interest at 5% per year from the day after the due date, and we may suspend the related services.

4. Acceptable use

You must not sign in as someone else, try to access data that is not yours, interfere with the website, or access it in bulk by automated means. If you do, we may revoke your access and take legal action.

5. Intellectual property

The text, images, code and trademarks on this website belong to us or our licensors and may not be reproduced without written consent. Rights in work we develop for clients are governed by each contract.

6. Disclaimer and limitation of liability

• We do our best to keep the website running but do not guarantee it will be uninterrupted or error-free. We are not liable for interruptions caused by maintenance, force majeure or third-party services such as LINE or payment providers.
• Our total liability for the services on this website is limited to the fees the client paid us in the 12 months before the incident, and excludes indirect losses such as loss of business or profit, except where caused by our intentional misconduct or gross negligence.

7. Changes to these terms

We may change these terms. Changes are posted on this page with an updated date; continuing to use the website after a change means you accept it.

8. Governing law and jurisdiction

These terms are governed by the laws of the Republic of China (Taiwan). Disputes arising from them are submitted to the Taiwan Taipei District Court as the court of first instance.

Contact us

TENET-O CO., LTD.

• Email: info@tenet-o.com
• Phone: 0933707161
• Address: 7F.-5, No. 205, Sec. 1, Dunhua S. Rd., Da'an Dist., Taipei City 106446, Taiwan (R.O.C.)